> ## Documentation Index
> Fetch the complete documentation index at: https://help.fieldpulse.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Timesheets Offline Mode Details

> See what your team can do with timesheets in the FieldPulse mobile app with no signal, what's cached, and how clock-in and clock-out entries sync back.

> **Who uses this:** Admins, Team Managers, and Service Agents — the roles offline mode is available to. **Availability:** FieldPulse mobile app only · All regions · requires timesheets enabled on your account.

The clock does not wait for a signal — a tech starting a job in a basement or out on a rural route still needs the hours to count. The [FieldPulse mobile app](https://www.fieldpulse.com/features/mobile-app) switches to offline mode on its own when the connection gets weak, so your team keeps clocking in and out on cached data. Each entry is saved on the device as a draft and uploaded to your FieldPulse account once the device reconnects.

## Overview

Offline mode keeps timesheets running on cached data — your own time entries for the current day, plus the ability to clock in and out on a **General Timesheet** or a **Job Timesheet**. When the mobile app detects a weak connection, it shows a **Poor Internet Connection** message reading *Weak connection detected. Switching to offline mode so you can continue editing and saving your work*, then switches to offline mode with a red **Offline Mode: No internet connection available** banner across the top of the screen.

The cached set is narrow. Only your own entries, and only for the current day, are available with no connection. Other team members' timesheets and entries from previous days come back once the device is online again.

The mobile app enters offline mode automatically, and your team can also open offline mode manually from the profile icon — see [Offline Mode Overview](/troubleshooting/offline-mode/offline-mode) for those steps and the full capability reference across FieldPulse.

## Video walkthrough

<Frame caption="Video walkthrough: using timesheets in offline mode">
  <iframe src="https://www.loom.com/embed/cb6bedbeb57e4d14858e6082521df28e?hide_owner=true&hide_share=true" width="100%" height="420" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen />
</Frame>

## Before you begin

* Timesheets are enabled in your account.

* The FieldPulse mobile app is installed and up to date.

## What works offline

Offline mode covers the clock — starting an entry, ending it, and seeing today's time.

| **What your team can do offline**              | **Detail**                                                                                                       |
| ---------------------------------------------- | ---------------------------------------------------------------------------------------------------------------- |
| Clock in and out on a General Timesheet        | Use the **Clock In** and **Clock Out** buttons under **General Timesheet** on the offline **Timesheets** screen. |
| Clock in and out on a Job Timesheet            | Start the entry from the offline **Timesheets** screen or from the job record itself.                            |
| View your own time entries for the current day | Your own entries only, and only for the current day.                                                             |
| Save and update your current-day time entries  | Entries save on the device as drafts and upload once the device reconnects.                                      |
| Link a time entry to a job                     | A time entry can link to any job cached for the current day.                                                     |

## Clocking in and out offline

Your team starts an offline entry two ways — from the **Timesheets** screen, or from an individual job record.

### From the Timesheets screen

1. Select **OK** on the **Poor Internet Connection** message. The mobile app switches to offline mode.

   <img src="https://mintcdn.com/fieldpulse/Gqs0Xf5pYiOu91Qj/static/images/_api/14647011-timesheets-offline-mode/01.png?fit=max&auto=format&n=Gqs0Xf5pYiOu91Qj&q=85&s=2be509960670ba72cb0d21e75e73c08d" alt="The My Timesheets screen in the FieldPulse mobile app showing the General Timesheet and Work Order Timesheet columns with a Poor Internet Connection message that reads Weak connection detected, switching to offline mode so you can continue editing and saving your work" width="844" height="790" data-path="static/images/_api/14647011-timesheets-offline-mode/01.png" />

2. Select **Clock In** or **Clock Out** under **General Timesheet** or **Job Timesheet**.

   <img src="https://mintcdn.com/fieldpulse/Gqs0Xf5pYiOu91Qj/static/images/_api/14647011-timesheets-offline-mode/02.png?fit=max&auto=format&n=Gqs0Xf5pYiOu91Qj&q=85&s=ac57c71dfb7ac98d682ea800bc5b7848" alt="The Timesheets tab of the Offline Mode screen with a red Offline Mode No internet connection available banner and a Clock In button highlighted at the bottom of both the General Timesheet and Work Order Timesheet columns" width="842" height="1152" data-path="static/images/_api/14647011-timesheets-offline-mode/02.png" />

3. Save the time as usual. The mobile app confirms with *Your timesheet has been saved as draft and will be uploaded once you're online*, and the entry is held on the device until the signal returns.

   <img src="https://mintcdn.com/fieldpulse/Gqs0Xf5pYiOu91Qj/static/images/_api/14647011-timesheets-offline-mode/03.png?fit=max&auto=format&n=Gqs0Xf5pYiOu91Qj&q=85&s=1a6de6b6b58b87c5cbb00292db196596" alt="The offline Timesheets screen with the General Timesheet marked Working after a 7:13 AM clock-in, a Clock Out button, and a message that the timesheet has been saved as draft and will be uploaded once you are online" width="834" height="1148" data-path="static/images/_api/14647011-timesheets-offline-mode/03.png" />

### From a job record

1. Select **OK** on the **Poor Internet Connection** message when it appears on the job record.

   <img src="https://mintcdn.com/fieldpulse/Gqs0Xf5pYiOu91Qj/static/images/_api/14647011-timesheets-offline-mode/04.png?fit=max&auto=format&n=Gqs0Xf5pYiOu91Qj&q=85&s=0591032ec05f58bc6248ddaa248e18fa" alt="The Work Order #3362 job record for an AC Unit Install in the FieldPulse mobile app with a Poor Internet Connection message that reads Weak connection detected, switching to offline mode so you can continue editing and saving your work" width="838" height="816" data-path="static/images/_api/14647011-timesheets-offline-mode/04.png" />

2. Select **Clock In** or **Clock Out** on the record. The entry links directly to that job's timesheet.

   <img src="https://mintcdn.com/fieldpulse/Gqs0Xf5pYiOu91Qj/static/images/_api/14647011-timesheets-offline-mode/05.png?fit=max&auto=format&n=Gqs0Xf5pYiOu91Qj&q=85&s=9dd412e2487c28f9cce69d378ce99782" alt="The same job record in offline mode with the red Offline Mode banner at the top and the Clock In button highlighted next to the Attach File/Photo button" width="840" height="866" data-path="static/images/_api/14647011-timesheets-offline-mode/05.png" />

3. Save the time as usual. The entry is cached on the device until the signal returns.

   <img src="https://mintcdn.com/fieldpulse/Gqs0Xf5pYiOu91Qj/static/images/_api/14647011-timesheets-offline-mode/06.png?fit=max&auto=format&n=Gqs0Xf5pYiOu91Qj&q=85&s=07152b8719ff12261777fb41d9a593a1" alt="The job record in offline mode showing the Clock Out button and a message that the timesheet has been saved as draft and will be uploaded once you are online" width="842" height="1130" data-path="static/images/_api/14647011-timesheets-offline-mode/06.png" />

## How offline time entries sync

Offline time entries sync on their own — nobody has to push them. Every clock-in and clock-out saved in offline mode is stored on the device, and once the device reconnects, FieldPulse syncs those timestamps to the matching **Job Timesheet** or **General Timesheet**. No extra steps on your end.

If a clock-in has not appeared in FieldPulse after the device is back online, the sync is still running. Keep a stable internet connection and wait for the entries to finish syncing.

## Notes & limitations

* Offline mode is available in the FieldPulse mobile app only.

* The mobile app shows a **Poor Internet Connection** message and switches to offline mode on its own when the connection becomes unstable or the device is in Airplane Mode.

* Only your own time entries are available offline. Other team members' timesheets are available once you are back online, for the people your permissions let you view.

* Only current-day entries are cached. Entries from previous days are available once you are back online.

* A time entry made offline can link to any job cached for the current day.

* Offline time entries are stored on the device until it reconnects to the internet.

* Offline mode is available to Admins, Team Managers, and Service Agents. Limited Agents do not have Offline Mode, so they cannot clock in or out without a connection.

## Related articles

* [How to Use Employee Timesheets](/jobs/timesheets/employee-timesheets)

* [Offline Mode Overview](/troubleshooting/offline-mode/offline-mode)

* [Jobs & Projects Offline Mode Details](/jobs/jobs-tasks/offline-behavior)

* [Custom Forms Offline Mode Details](/jobs/custom-forms/offline-behavior)

* [Estimates & Invoices Offline Mode Details](/estimates-invoices/creating/offline-behavior)


## Related topics

- [Offline Mode Overview](/troubleshooting/offline-mode/offline-mode.md)
- [How to Use Employee Timesheets](/jobs/timesheets/employee-timesheets.md)
- [Timesheets](/jobs/timesheets/index.md)
- [Jobs & Projects Offline Mode Details](/jobs/jobs-tasks/offline-behavior.md)
