Skip to main content
Who uses this: Anyone signing in to FieldPulse on a computer, phone, or tablet. Availability: All regions.
Before a new hire’s phone gets handed a route, it helps to know whether the FieldPulse mobile app will run on it. This page lists the browsers and device versions FieldPulse supports, the older devices it cannot run on, and what happens to your data when someone switches to a new phone or computer.

​
Overview

FieldPulse is a cloud-based platform you can access two ways:
  • Web app — a browser-based interface for computers. It works in any modern browser; Google Chrome is recommended.
  • Mobile apps — native iOS and Android apps available on the App Store and Google Play.
Your account syncs across every device you sign in to. Mixed-device teams are fully supported — iPhone, Android, and web app users all share the same workspace.

​
Web app browsers

For the best performance, use FieldPulse and Engage in Google Chrome. FieldPulse is also available in Safari, Firefox, and Microsoft Edge, but Google Chrome gives the best results.

​
Supported mobile devices

If your device is on an older version, update it to the latest version. If the device cannot be updated to the minimum above, it is not compatible with FieldPulse.

​
Unsupported mobile devices

​
Apple

  • iPhone 6 Plus and earlier
  • iPhone 5S, 5C, 5
  • iPhone 4S and earlier
  • iPod Touch (all generations)
  • iPad Air (1st generation), iPad Mini 3 and earlier
  • Original iPad and iPad 2, 3, and 4
These devices are incompatible because they cannot run iOS 15.1 or later.

​
Android

  • Samsung Galaxy S5 and earlier (including Note 4 and earlier)
  • LG G3 and earlier
  • HTC One M8 and earlier
  • Motorola Moto G (3rd generation) and earlier
  • Sony Xperia Z3 / Z3 Compact and earlier
These devices are incompatible because they cannot run Android 7.0 or later.

​
Switching to a new phone or computer

All FieldPulse data is stored on FieldPulse servers. To use FieldPulse on a new device, download the mobile app or open the web app and log in — your data syncs automatically. You do not need to back up or transfer anything.

​
Changing the text size on your device

Text size is a device setting, not a FieldPulse setting. Changing it affects most apps and system screens on the device, including FieldPulse.

​
On an iPhone or iPad

  1. Open the Settings app.
  2. Select Display & Brightness.
  3. Select Text Size and adjust the slider.
  4. For larger sizes, go back to Settings, select Accessibility, then Display & Text Size, select Larger Text, turn on Larger Accessibility Sizes, and adjust the slider.

​
On an Android device

  1. Open Settings — pull down the notification shade twice and tap the gear icon, or find Settings in your app drawer.
  2. Select Display, then Font Size or Screen zoom and font (the name varies by device).
  3. Adjust the font size slider.
  4. For larger changes, go back to Settings, select Accessibility, then Font size or Visibility enhancements, depending on your device.

​
In Google Chrome

  1. Select the three dots in the upper-right corner of Chrome, then select Settings.
  2. Scroll to Appearance and choose a Font size — Small, Medium (recommended), Large, or Very Large — to change the text size on all web pages.
  3. For finer control, select Customize fonts under Appearance to set the size and style of standard, serif, sans-serif, and fixed-width fonts.
  4. To scale the whole page, including images and other elements, adjust Page zoom in the same Appearance section.

​
Notes & limitations

  • Google Chrome is the recommended browser for FieldPulse and Engage; Safari, Firefox, and Microsoft Edge work but Chrome gives the best results.
  • Minimum mobile versions: Android 7.0, iOS 17.4, iPadOS 15.1. A device that cannot update to these is not compatible.
  • FieldPulse data is stored on FieldPulse servers. The mobile app caches some records on the device for Offline Mode, and signing in on a new device syncs your records.
  • Text size is controlled by the device or browser, not by the FieldPulse web or mobile app.

​
FAQs

​
What if I get a new phone or computer?

All FieldPulse data is housed on FieldPulse’s secure servers, so logging in on a new device syncs it to match your existing records. Download the FieldPulse app on the new mobile device, or log in from your browser on the new computer, and you are up and running.

​
Can I increase the font or text size?

Text size is a device-specific setting, not a setting in the FieldPulse web or mobile app. See Changing the text size on your device for the steps on iPhone or iPad, Android, and Google Chrome.